Tuesday 18 March 2014
General Motors has issued a new recall of 1.5 million vehicles, with its CEO saying the company fell short in catching a safety glitch linked to 12 deaths.
“Something went wrong with our process in this instance, and terrible things happened,” Mary Barra told employees in a video message posted online.
Ms Barra told employees that GM is undergoing an “intense review” of its recall procedure, and that its system will change.
In the meantime, the company will cooperate fully with government investigators, she added.
“The bottom line is, we will get better as a result of this tragic situation if we seize the opportunity,” she said.
In the last two months, GM has recalled more than 3.1 million vehicles in the US and other markets.
The actions started with last month’s recall of more than 1.6 million vehicles for faulty ignition switches.
The latest recalls cover airbag wiring harnesses, brake parts and other components across several models.